Legal
Terms of Service
Last updated: July 10, 2026
1. The service
Cargavo is a subscription-based transport management system (TMS) for freight brokers and transport commissionaires, provided at app.cargavo.com. By creating an account or using the service, you agree to these terms on behalf of your organization.
2. Accounts & organizations
You are responsible for the accuracy of your account information, for safeguarding credentials, and for the activity of the members and customer users you invite into your organization. You must be authorized to bind your organization to these terms.
3. Subscriptions, trials & billing
Plans are billed monthly in advance and include a 14-day free trial; no payment method is required during the trial. You can upgrade, downgrade or cancel at any time — cancellation takes effect at the end of the current billing period. Prices are shown excluding VAT; applicable taxes are added at checkout.
4. Your data
Your organization retains all rights to the data it stores in Cargavo (customers, carriers, rate grids, quotes, shipments). We process it only to provide the service, as described in the Privacy Policy. You can export your data at any time and request deletion after cancellation.
5. Acceptable use
You agree not to misuse the service — including attempting to access other organizations’ data, reselling the service without authorization, reverse engineering, sending spam through it, or using it in violation of applicable law.
6. Availability & support
We aim for high availability but the service is provided “as is” without a guaranteed uptime level in v1. Support is provided per plan (email, priority or dedicated). We may perform maintenance with reasonable notice where possible.
7. Liability
Cargavo computes prices from the rate grids and margin rules your organization configures; you remain responsible for verifying quotes before sending them and for your commercial commitments. To the maximum extent permitted by law, our aggregate liability is limited to the fees paid by your organization in the 12 months preceding the claim.
8. Termination
You may cancel at any time from the billing settings. We may suspend or terminate accounts for material breach of these terms after notice. Upon termination, data is handled as described in the Privacy Policy.
9. Changes & contact
We may update these terms as the service evolves; material changes will be announced at least 30 days in advance. Questions: contact@cargavo.com.