Cabotage
Freight modes Also called: Domestic haulage by a foreign carrier · Internal transport
Cabotage is a carrier established in one EU member state performing domestic transport inside another, allowed under Regulation (EC) No 1072/2009 for up to three operations within seven days after an incoming international delivery.
More detail
+
The rule exists to let vehicles fill their return legs instead of running empty, without letting foreign hauliers settle permanently in another national market. The seven-day window starts at the unloading of the incoming international consignment, and each cabotage operation must be evidenced by consignment notes showing the sequence.
Since the Mobility Package took effect in February 2022, a cooling-off period applies: after the cabotage operations, the same vehicle may not perform cabotage in the same member state for four days.
For a freight broker, cabotage is a compliance dimension of carrier selection, not a pricing model. Cargavo is a TMS for freight brokers and stores carrier records, documents and quote history; it does not verify cabotage compliance, monitor vehicles or connect to enforcement systems. The obligation stays with the carrier and the contracting parties.
Carrier (haulier)
Parties & roles Also called: Haulier · Trucking company · Transport operator
A carrier is the party that physically performs the carriage with its own vehicles and drivers, assumes liability for the goods from collection to delivery, and issues the rate grid a broker buys from.
More detail
+
The carrier is the counterparty on the buy side. It signs the CMR consignment note as the party undertaking the carriage, carries liability under the CMR Convention for international movements, and publishes or negotiates the tariff that determines the broker's cost.
Carriers differ enormously in shape: a single-vehicle regional operator, a national groupage network with hubs, a specialist in temperature-controlled or ADR work. Each publishes its rates in its own format, which is why a broker's carrier portfolio ends up as a pile of incompatible spreadsheets.
Cargavo is a TMS for freight brokers and stores each carrier with its own rate grids, ratios, rounding rules, fuel surcharge and priced options, using four grid models — weight_zone, pallet, mpl_bracket and hybrid_weight. Cargavo has no carrier API and no EDI: rates come from grids you rebuild, not from a carrier system.
Carrier onboarding
Parties & roles Also called: Carrier setup · Carrier referencing · Vendor qualification
Carrier onboarding is the process of qualifying a new carrier before giving it freight: collecting its licence, insurance and bank details, agreeing terms, and loading its rate grid so quotes can be produced from it.
More detail
+
The checklist is short but non-negotiable. Transport licence, liability insurance certificate with its expiry date, VAT and company registration, bank details verified out of band, agreed payment terms, and a signed set of conditions. Everything after that is commercial.
The step that actually delays the first quote is the tariff. A new carrier arrives with an Excel file in its own layout, and until that file becomes structured data — zones, brackets, ratios, rounding, fuel surcharge, priced options — nobody can quote from it without reading the spreadsheet by hand.
Cargavo is a TMS for freight brokers and turns a carrier tariff into one of four grid models: weight_zone, pallet, mpl_bracket or hybrid_weight. Rebuild is self-service on every plan; assisted onboarding, where the Cargavo team loads the grids, is part of the Scale plan at 399 EUR per month.
Carrier rate grid
Rates & grids Also called: Rate sheet · Tariff table · Rate card
A carrier rate grid is the structured tariff a carrier gives a broker: a table of prices indexed by destination zone and by shipment size — weight, pallets or loading metres — together with minimum charges, surcharges and validity dates.
More detail
+
A rate grid is what a negotiation produces once it is written down. It has three parts: a zone definition (which postcodes belong to zone A, B, C), a price matrix (zones across the top, size brackets down the side) and the rules around it — minimum charge, fuel surcharge basis, paying-for, priced options and the validity period.
Grids arrive as Excel or CSV attachments, one per carrier, each with its own layout. That is why quoting from grids by hand does not scale: five carriers on the same lane means five files and five lookups.
Cargavo, a TMS for freight brokers, models every tariff with one of four grid types: weight_zone, pallet, mpl_bracket and hybrid_weight. You rebuild your own grids from Excel or CSV — Cargavo ships no rates of its own and has no carrier API, so nothing in the system is a rate you did not negotiate.
Also called: Taxable weight · Billable weight
Chargeable weight is the figure a carrier actually bills on: the highest of the gross weight, the volumetric weight and the loading-metre equivalence, so that light bulky freight pays for the space it occupies.
More detail
+
A truck runs out of floor before it runs out of payload. That single fact is why no European groupage tariff bills on gross weight alone: 400 kg of insulation panels filling four pallet spaces costs the carrier the same capacity as 3,000 kg of tiles on the same footprint.
The tariff therefore states one or more floors, each converting volume or floor space into a kilogramme figure. The engine computes every applicable floor, takes the highest, and reads the rate grid at that weight. A 250 kg shipment measuring 3 m³ under a tariff stating 1 m³ = 250 kg is billed at 750 kg, not 250 kg.
Cargavo is a TMS for freight brokers: chargeable weight is computed once, from the ratios you configure on each carrier grid, and the same figure feeds the buy rate and the sell rate. Because the two prices come from one engine, the weight that justifies your purchase invoice is the weight that justifies your customer's Q-YYYY-NNNN quote.
Read the full entry → Also called: CMR note · CMR waybill · International consignment note
A CMR consignment note is the transport document evidencing a contract for the international carriage of goods by road under the CMR Convention, listing the parties, the goods and the conditions, and signed by sender, carrier and consignee.
More detail
+
The note is evidence, not the contract itself. Article 4 of the CMR Convention is explicit: the absence, irregularity or loss of the consignment note does not affect the existence or validity of the contract. What the note does is create a presumption — of the conditions agreed and of the apparent condition of the goods when the carrier took them over.
It is made out in three original copies signed by the sender and the carrier. The first is handed to the sender, the second travels with the goods, and the third is kept by the carrier. That is why a delivery dispute always turns on which copy carries which handwritten remark.
Cargavo is a TMS for freight brokers: it stores shipment documents, references and history against an S-YYYY-NNNN record, so the consignment note, the proof of delivery and the quote that priced the movement stay together. Cargavo does not issue a legally valid CMR note and is not an e-CMR platform.
Read the full entry →
CMR Convention
Documents & regulation Also called: Geneva Convention on road carriage · CMR 1956
The CMR Convention is the 1956 Geneva treaty governing contracts for the international carriage of goods by road, setting the carrier's liability, the consignment note regime and the claim deadlines between contracting states.
More detail
+
It applies automatically whenever goods are carried by road for reward between two countries of which at least one is a contracting state, regardless of the nationality or residence of the parties. The parties cannot contract out of it: any clause derogating from the Convention is null and void.
Two provisions dominate practice. Article 17 makes the carrier liable for loss, damage and delay between taking over and delivery, subject to defined exonerations. Article 23 caps compensation at 8.33 Special Drawing Rights per kilogramme of gross weight short, which is why a declared value under Article 24 or a special interest under Article 26 exists at all.
Article 32 sets a limitation period of one year, extended to three years in cases of wilful misconduct. Cargavo is a TMS for freight brokers and provides no legal advice or insurance: it keeps the quote, the shipment and its documents together so the facts of a claim are retrievable.
Consignee
Parties & roles Also called: Receiver · Delivery party · Recipient
A consignee is the party named on the consignment note as entitled to take delivery of the goods, whose signature on the delivery document closes the carriage and starts the time limits for any damage claim.
More detail
+
The consignee holds two powers that decide how a claim will go. It may refuse delivery, and it may accept the goods with reservations noted on the consignment note. A signature without reservation makes visible damage far harder to claim afterwards.
Under the CMR Convention, a reservation on visible damage must be made at delivery; for damage that is not apparent, the consignee has a limited number of days to notify the carrier in writing. Those windows are short, which is why a proof of delivery should be read, not just filed.
Consignee constraints also drive accessorial charges: a delivery appointment, a restricted time window, a site with no dock and therefore a tail lift. Cargavo is a TMS for freight brokers and prices these as options on the quote rather than discovering them on the carrier invoice.
Contract rate
Rates & grids Also called: Negotiated rate · Tariff rate
A contract rate is a price agreed in advance for a lane over a defined period, usually a season or a year, and applied to every shipment matching that lane regardless of daily market conditions.
More detail
+
Contract rates are what fills a rate grid. They are negotiated on committed volume: the shipper or broker promises a flow, the carrier prices for the flow rather than for the shipment. In exchange, both sides accept that the market will move against one of them before the period ends.
A contract rate is rarely a single number. It is a tariff structure — zones, brackets, minimum charge — plus an indexation clause for fuel and, increasingly, a review clause tied to a published index. Without the indexation clause, the carrier prices the worst case into the base rate.
The practical risk for a broker is a contract rate that expires quietly. Quoting from an out-of-date grid produces sell prices that look normal and buy prices that no longer exist.
Cargavo, a TMS for freight brokers, holds validity dates on every grid so an expired tariff is visible before it silently prices a quote.
Cross-docking
Freight modes Also called: Transhipment · Dock transfer · Flow-through
Cross-docking is unloading a consignment from an inbound vehicle and reloading it onto an outbound vehicle within hours, sorting by destination without putting it into storage, which is the mechanism every groupage network runs on.
More detail
+
The dock is a sorting machine, not a warehouse. Inbound trunks arrive at night, goods are scanned, measured and moved across the dock to the outbound bay matching their delivery round, and the outbound vehicles leave in the morning. Dwell time is measured in hours, not days.
Two things get decided at the dock that a broker feels later. First, the shipment is re-measured, so a pallet quoted at 1.20 m high and arriving at 1.90 m generates a corrected invoice. Second, every extra handling is an opportunity for damage, which is why reservations on the CMR consignment note matter.
Cargavo is a TMS for freight brokers and does not operate docks or warehouses. What it does is keep the declared dimensions, weight and stackability attached to the Q-YYYY-NNNN quote and the S-YYYY-NNNN shipment, so a re-measurement can be checked against what was actually quoted.
Customer portal
Software & systems Also called: Client portal · Self-service portal · Shipper portal
A customer portal is a secured web space where a broker's customers price, request and follow their own shipments without email or phone calls, seeing only their own data and only the sell price.
More detail
+
The portal exists to remove the slowest step in brokerage: the round trip of an email asking for a price. A customer who can simulate a price at eleven at night does not wait for an answer in the morning, and a request submitted through a structured form arrives with all eight fields a quote needs.
Isolation is what makes it safe. A customer must never see another customer, never see a carrier rate grid, never see the buy rate and never see the margin. Any portal that leaks one of those has destroyed the broker's negotiating position.
Cargavo is a TMS for freight brokers and includes a customer portal with a price simulator, quote requests, booking, history and messaging, in English, French, Spanish or German. Where no rate grid covers a lane, the portal still accepts the request so the broker can price it manually.
Cut-off time
Operations Also called: Closing time · Booking deadline · Latest handover
A cut-off time is the latest moment at which a consignment can be handed over or booked for it to leave on the same day's trunk, after which the committed transit time starts counting from the next working day.
More detail
+
Cut-offs exist because a groupage network is a timetable. The collection vehicle must return to the hub, the freight must be sorted, and the trunk must leave for the night run. A consignment arriving twenty minutes late does not travel twenty minutes later; it travels a day later.
Two different cut-offs usually apply and are often confused: the booking cut-off, the latest time to order a collection for that day, and the handover cut-off, the latest time to physically hand over at a terminal.
Missing a cut-off is the single most common cause of a broken delivery promise, and it is invisible on a rate grid. Cargavo is a TMS for freight brokers and keeps service conditions with the carrier record so the commitment given to a customer matches what the carrier actually sells.